I love your 769 shoes. I love them with a passion that I do not think you understand, because if you did, you would not have eliminated them. I am aware that you are moving forward, providing the market with new shoes, more colors, more gadgets and gizmo's. That is all fine and good when those new models work for people. They probably work for many people, but they do not work for me. I have tried every other model that can be recommend for me both in stability and neutral cushioning and both have either been not enough or too much for my feet. As a result I have had a flare up in my plantar fasciitis for the first time in 4 years in my attempt to find a replacement. This is not acceptable. I have worked too long and hard and had too many specialists appointments to have a flare up because of a shoe change.I will say thankfully I have managed to find two pairs online. These two pairs will make a total of 6 pairs of 769's I have purchased. I love New Balance shoes, but if I cannot find a suitable replacement after I am finished with these pairs, I will be looking elsewhere.
Hi there - Thank you for your support of the 769s. We're sorry you're having a hard time finding a replacement. Would you be interested in us tracking down some remaining 769s in your size? Alternatively, have you already tried the update to the 769, the WR760? Either way, we'd be happy to help with the search and have representatives standing by M-F 8am-8:30pm who can help you find a similar shoe (they can be reached at 800-253-7463). Please let us know if we can help!
ReplyDeleteBest,
Kelly Gray
Associate Manager, Digital Brand Marketing
New Balance
Kelly,
ReplyDeleteThanks for your response, however I've tried the 760 and the 759 and neither have been helpful. At this point I have tracked down two more pairs of 769's and when they bite the dust, I will return to NB and see what you have. However if I can't find a replacement for my beloved 769 I will have to go searching for a replacement elsewhere which makes me really sad.